Intelligent communications platform
A simple way to convert communications into conversations.
A simple way to convert communications into conversations.
The challenge
Most organisations see their inbound and outbound communication workflows as two completely different strategies. They are often procured by different departments, at different times from different suppliers leading to a siloed, fragmented and less efficient communications strategy.
Most organisations see their inbound and outbound communication workflows as two completely different strategies. They are often procured by different departments, at different times, from different suppliers, leading to a siloed, fragmented and less efficient communications strategy.
The complete solution
Publisure delivers a single integrated communications workflow for inbound and outbound communications to deliver a complete automated digital mailroom solution.
Publisure delivers a single integrated communications workflow for inbound and outbound communications to deliver a complete and secure automated digital mailroom solution.
Automated processing:
We introduce automated mail processing solutions into the development and delivery of outbound multichannel communications, alongside automated data extraction and indexing for inbound documents whilst removing manual processes.
Scalable workflow:
We introduce a scalable, accessible paperless mailroom solution for quick management of inbound and outbound documents, with full auditability.
One intuitive platform:
We offer a secure platform that integrates multichannel information to enhance compliance, improve productivity, and optimise your digital transformation.
Efficient processing
We remove fragmented, manual and inefficient processes and introduce instant data capture technology so your recipient information will be accurate and automatically assigned to your database, providing greater value for your business and mailroom operations.
Features and benefits
- Easy implementation
The integration between our platform and your organisation is simple. There’s no need to install new software or run manual updates. We will provide you with a secure web URL which will direct you to your own, branded platform.
- Innovative data solution
We capture and index critical document data from your scanned inbound communications to automate organisation workflows and improve workplace productivity.
- Multichannel communication
Helping you bridge the gap between printed post and digital delivery through non-proprietary solutions, we seamlessly switch between in-house or third-party output solutions (hybrid mail, email, SMS, web portal and apps).
- Improving conversations
Seamlessly consolidate your inbound and outbound correspondence by integrating your recipient data and platform for improved efficiency, productivity and customer experiences.
- Scalable & secure
As a REST API based platform, managed by our internal server, you can enjoy a scalable solution which grows with your business goals whilst following a GDPR compliant process.
- Expert support
Our platform is built by our highly experienced technical experts. This means no third-party involvement, and if any issues may arise, we are here to support you at every stage of your digital transformation journey.
A workflow for conversation
Our automated digital mailroom solution integrates data from your existing software and applies intelligent features to automate and extract metadata related to the recipient.
We introduce a conversation between your organisation and your customers, seamlessly linking your outbound and inbound correspondence to help you manage your important data quicker and easier.
Automating manual tasks introduces a complete solution for inbound and outbound content management, saving time for high-value tasks and preventing a fractured workflow from multiple software.
Our automated digital mailroom solution integrates existing data from your legacy software and applies intelligent features to automate and extract metadata related to the recipient. We introduce a conversation between your organisation and your customers, seamlessly linking your outbound and inbound correspondence to help you manage your important data quicker and easier.
Automating manual tasks introduces a complete solution for inbound and outbound content management, saving time for high-value tasks and preventing a fractured workflow from multiple software.
Identify
Identify whether your recipient would receive printed post or digital correspondence.
Set up
Set up automated document reminders if the recipient has not responded to the previous letter.
Automate
Automatically add an integrated, unique barcode to your outbound letters with intelligent data capture for inbound paper-based documents and forms.
Manage inbound data
Manage inbound data to separate, classify, extract, and validate for seamless delivery into business systems.
Local government agencies face significant communication challenges due to the complexity and diversity of stakeholders, resulting in inefficiencies, outdated systems, and poor digital engagement. These issues increase operational costs, and erode trust in local authorities.
Publisure Intelligent Communications prevents these challenges by offering digital transformation solutions that streamline communication processes, offering efficient, automated, and secure digital channels, ensuring better accessibility and engagement to foster inclusive, data-driven interactions.
Digitise your customer documents with ease
See how we help automate and manage your outbound and inbound post for a seamless workflow.
Digitise your customer documents with ease
See how we can help to automate and manage your outbound and inbound post for a seamless workflow.