Key Markets


An integrated communications platform for patient and health professional communications

Digital transformation is a key agenda for the NHS. Unlike outsourced solutions, Publisure is specifically designed to empower and enable each Trust to deliver a truly integrated multi-channel patient (and healthcare professional) communication platform.

Publisure NHS is the perfect tool for processing a Trust’s patient correspondence and is proven to deliver cash savings and improved efficiency at every point. It’s highly secure, N3 compatible, and provides a full audit trail of every document submitted through the system. Being Royal Mail MailMark approved, it can even track a letter through Royal Mail itself. Publisure NHS can be deployed as an internal production solution bringing all the benefits of flexibility and compliance, or alternatively it can be deployed as a fully outsourced production solution.

A number of Scottish NHS Trusts are now using Publisure to deliver all correspondence, to patients who have opted for eDelivery, via the patient web portal. This gives the Trusts the immediate benefits of instant delivery and zero postage costs. Just as importantly, the Publisure system will notify the Trust as soon as a patient opens and views the document. This can have a direct impact on your DNA reduction strategy.

  • Highly secure N3 connectivity
  • Auditability and Compliance
  • Post directly from the desktop
  • Document Hold/Recall
  • Document Authorise/Approval
  • Royal Mail MailMark approved
  • Secure eMail delivery
  • Patient Portal eDelivery

Success stories


Publisure Hybrid Mail technology enabled outbound Council correspondence, generated by Civica, to be submitted to the Publisure hub by substituting the Windows printer with a Publisure printer. Publisure functionality meant that digital letterheads and inserts, could be added to the primary pack. By centralising all outbound correspondence and removing the task from the departments, the council enjoyed volume based postage discounts and increased productivity.


Business solutions that make a difference

Publisure allows you to retain control of your own business process. Rather than roll out a proprietary hybrid mail technology (designed to lock you into a single supplier), Publisure enables you to retain control of your outbound communications facilitating channel shift, minimising your delivery costs and enabling your organisation to switch between different Hybrid Mail or postal carriers at the click of a button.



Transform the way you communicate
Publisure - an integrated multi-channel document delivery platform

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