Publisure and Quadient Join Forces to Transform Public Sector Communications with Hybrid Mail and Digital Innovation
London, UK – 15 September 2025 – Publisure, a leading provider of secure digital outbound communications for the public sector today announced a strategic collaboration with Quadient, a global leader in business process automation solutions. The collaboration brings together Quadient’s hybrid mail capabilities and Publisure’s digital first 2-way infrastructure to help UK councils and Public Sector bodies modernise services, reduce costs, and improve citizen engagement.
Andrew Percival – Managing Director (Publisure): “This partnership is a turning point in how government communicates with its citizens. By combining Quadient’s hybrid mail expertise with Publisure’s open, non-proprietary digital platform, we are delivering a best-of-class, digital-first solution that reduces costs and elevates service. Our ability to consolidate multiple references into a single, secure ‘golden record’ ensures every communication is accurate, compliant, and citizen-focused – setting a new benchmark for public sector engagement.”
The joint solution ensures critical printed correspondence such as council tax bills, housing notifications, and benefits letters are delivered securely and compliantly through the Quadient hybrid mail portal, while Publisure enables the same communications to be distributed digitally via email, SMS, or citizen portals. By consolidating multiple references into a single, compliant ‘golden record’ Publisure also ensures communications are accurate, consistent, and fully aligned with data protection requirements.
Built on open, standards-based technology, Publisure’s digital first platform avoids vendor lock-in and integrates seamlessly with existing systems, giving local authorities the flexibility to adapt as citizen needs and government policies evolve. This open approach reduces risk, maximises investment value, and ensures councils retain full control of their communications strategy.
Phil Jones – Senior Business Development Director, Quadient UK
“By combining Quadient’s secure hybrid mail platform with Publisure’s digital capabilities, we are empowering public sector organisations to deliver critical citizen communications cost-effectively across both digital and physical channels. This partnership gives councils the flexibility to adopt a digital-first strategy while maintaining full control, backed by trusted cloud technology and real-time reporting.
Early deployments across several UK councils are already showing faster delivery times, measurable cost savings, and improved citizen response rates. The solution will be showcased at DigiGov Expo 2025, on the 24th and 25th September at the Excel in London where Publisure and Quadient will demonstrate how local government can deliver more timely, accessible, and personalised communications across both digital and postal channels.
About Quadient®
Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit www.quadient.com/en-gb/.
About Publisure
With over 30 years of experience supporting the public sector, Publisure delivers a powerful, enterprise-wide digital solution that transforms the way public sector organisations manage outbound communications. Our platform simplifies and standardises communication workflows by integrating outputs from any desktop or back-office system into a single, secure framework. Designed to be agile and fully accessible, Publisure enables teams to respond quickly to changing needs while ensuring communications are inclusive for all citizens. Whether you’re engaging residents, managing service updates, or delivering critical notifications, Publisure ensures communications are efficient, consistent, and cost-effective — helping government bodies meet modern digital expectations without disruption.
About Quadient
Quadient is a global automation platform powering secure and sustainable business connections through digital and physical channels. Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency and creating meaningful customer experiences. Listed in compartment B of Euronext Paris (QDT) and part of the CAC® Mid & Small and EnterNext® Tech 40 indices, Quadient shares are eligible for PEA-PME investing. For more information about Quadient, visit www.quadient.com/en-gb/.